Privacy Policy

Effective Date: June 21, 2025

Realtime Streaming Technologies LLC (“Realtime”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our RTSP live streaming platform, available at https://getrealtime.com and related services.

1. Information We Collect

We only collect the personal information you provide directly to us, such as:

  • Name
  • Email address
  • Phone number

If you choose to use features like stream recording, we may also collect and store your video/audio content in third-party cloud storage, for the duration you select.

We use cookies and third-party tools like Google Analytics and Meta (Facebook) to better understand how users interact with our platform.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our streaming services
  • Communicate with you about your account
  • Respond to support requests
  • Analyze usage for internal business purposes (e.g., performance, analytics)

We do not sell or share your personal information with third parties for marketing purposes.

3. Stream Content

Recorded streams are stored only if you enable that feature. These recordings are securely stored using third-party cloud providers and are only accessible by you (or those you share with).

4. Payments

All payment processing is handled securely by Stripe. We do not store or access your full payment details directly.

5. Data Security

We use industry-standard security practices, including:

  • SSL encryption for data transmission
  • Encrypted storage for sensitive data
  • Account-level access controls to ensure only you can access your private content

6. Your Rights

If you’re located in California or the European Union, you have the right to:

  • Request access to your data
  • Request correction or deletion
  • Opt out of certain data uses

To make any privacy-related requests, please contact us at [email protected].

7. Data Retention

We retain your personal data only as long as necessary to provide services to you or comply with legal obligations. Stream recordings are stored based on the preferences you set in your account.

8. Changes to This Policy

We may update this policy occasionally. If we make significant changes, we’ll notify you via email or an in-app message.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Realtime Streaming Technologies LLC

Email: [email protected]